Before purchase
Customers should review the selected package, modules, user and site limits, implementation requirements, integrations, support scope and commercial quotation before confirming an order.
Legal
Cancellation & Refund Policy
Cancellation and refund eligibility depends on the accepted quotation, order form, subscription agreement, implementation stage and services already delivered.
Policy overview
Clear terms for using EzyProcure.
These public policies explain the general operating, privacy, security and commercial framework for ezyprocure.app. A signed customer agreement may contain additional or overriding terms.
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Review scope before purchase
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Cancellation follows the accepted agreement
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Delivered digital services may be non-refundable
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Enterprise terms may be customized
Cancellation
A customer may request cancellation according to the notice period and conditions stated in its accepted quotation, order form, subscription agreement or enterprise contract. Cancellation does not automatically create a right to a refund.
Refunds
To the extent permitted by applicable law, subscription, onboarding, configuration, implementation, customization, integration or other digital service fees may be non-refundable once access has been provisioned or contracted work has begun, unless EzyProcure agrees otherwise in writing or a refund is required by law.
Exceptional refunds
If an exceptional refund is approved, amounts attributable to completed work, third-party costs, taxes, payment charges, customization or other already-delivered services may be deducted where legally permitted.
How to request review
Send the company name, relevant invoice or subscription information and reason for the request to info@ezyprocure.app.